PrestaShop Alexandra Theme Documentation

Thank you for purchasing my theme. If you have any questions that are beyond the scope of this help file, please feel free to email via my user page contact form here. Thanks so much!

You need to buy a domain and hosting prescribe ND server for the domain, after your domain will be visible from the Internet

you need to install cms prestashop, if all these steps are done successfully, you can move on to installing and configuring the template. to

start the installation log in the back office to the Templates tab and then click to add a new template. Select the archive with the template

on your computer, and then download

1. I bought the template and it is very different from the demo
2. I want to understand it self with a template to understand how it works
3. How much is paid support?
4. How long will it take to solve my problem or modifications
5. Why do I have a long wait for an answer?
6. whether to update your templates?
7. What is the cost of renovation?
8. How many times can I use the free installation?
9. Why is so little information on your templates?
10. Where can I find a map template hooks?
11. How can I help you?
12. I have an idea how to improve your template / module
13. I have a question, but I have not found an answer to it?
14. Where can I write if I want to get more information on a template?
15. Why do you need my order number?
2. Language issues:
3. - How to use zoom images?
4. Can you give me perfect size for picture of slider please? What is the hook ?

5. In demo the top menu has a dropdown list menu. But i do not see a dropdown in my shop. Why?

  • You need to add subcategories for your categories. Look a section "CONFIGURATION MODULE" subsection "Top horizontal menu".

6. How can i modify a icons in the template?

- You need to configure the module Fontellico.

7. I would like to know if your themes is compatible the multi-store function.

- All our themes fully supports multistore. 

8. How can i change images and text field in slider?



If you can not download the file from the first time it can be

  several reasons:

  1 It is necessary to increase the size of the file max_upload_filesize at least 20 megabytes. The size depends

  from the template, then in the back office in the setup tab settings need to increase the download size at least 8 MB.

  First increase in hosting, and then in the back office tab naystroyki. If you do not know how to increase the limits on the hosting contact your hosting


  2 Lack of RAM, connection timeout, 500 error or crash the browser. Check the connection, increase

  connection timeout to at least 120 seconds, just in case, save all programs, restart the computer, if it is weak.

  It is recommended to use only the new version of the browser chrome and firefox, it is not recommended to install a lot of plug-ins

  (more than 10), it can greatly affect performance.

  3 If the configuration file is damaged or email us if you have any other problems, initially the theme will look like

  incomplete, after the installation was successful template to be filled template content:

  1. Banner (custom banners)
  2. Manufacturers (Easy carousels)

Regenerate thumbnails, if a lot of them you may need to run

  several consecutive regeneration or buy a separate module which will not issue 500 error when regeneration.

  In special cases, for normal operation prestaShop necessary to change the tariff plan or hosting.


Check to see if you have all the necessary software.
You will need:
  • Archiver (7-zip or other)
  • FTP client (filezilla or other)
  • Text editor (Notepad ++ or IDE)
  • Graphic editor (GIMP or PHOTOSHOP) to work with PSD
  • Server (local or remote) with better remote support php not less than 5.3 and support for mysql. VPS or VDS

Download the archive with the latest version of PrestaShop.

Unpack the archive to the server in the root directory of the site

Type in your browser link to your site, open the installer. Follow the steps of the installer



Install PrestaShop step 1

Install PrestaShop step 2

Install PrestaShop step 3


Login Back Office

  • Download the archive
  • Install the theme in Back Office PrestaShop
  • Will walk through the steps
  • Regenerate image
  • Set the content (for banners and slider)
  • Check or set the dates of your sentence
  • Replace logo
  • All =)


Delete/rename folder


Import (upload) theme

Install theme step 1

Install theme step 2

Install theme step 3



Translation of title modules 

Perhaps you need to translate the following headlines into another language

  • Information (Block CMS)
  • Categories (Block categories) 
  • and other

You need to translate this phrase in back office(Localizations -> Translations) 


Find the module that you need and phrase that you want translate.

For example translate the headline "Information" (Block CMS)


Translation of user info links

Custom banners 

Frontend of module:

By using the module adds the following blocks

1. Home Slider (hook "displayTopColumn")

1. Top banners"  (hook "displayCustomBanners1")

2. Banners on home page (hook "displayHomeTabContent")

4. About us  (hook "displayFooter")

5.Block "Footer links" (hook "displayCustomBanners3")

If after installing the template some of these blocks are missing reset the module

1. The editing of banners "displayCustomBanners1" 

Changing of banners on home page


Other blocks are editing same

Easy carousels

Frontend of module:

  • On Home page

  • On product page:



You can disable the existing carousel that you do not need


You can display the carousel in tabs or single

You can change the order of banners

The setting of carousel 

Top horizontal menu

A deleting of a search from menu


Adding and removing of menu items


Adding a custom link in top horizontal menu
1. You need to configure a module top horizontal menu

1. You need to select your link from a list are shown on image and save changes


Auto translator

Easy css

The changing of background image on product page.

You can completely independently edit the code and modules. But beware , for a start , make a backup copy , you do not lose your data and operation of the store. It is best to edit the code to make the test site.

If you do not have coding skills , you should hire a professional or be prepared to pay a specialist if the situation becomes irreparable .

You can also ask a question on the forum . Our assistance in these cases is paid , but we replenish the knowledge base. And publish the most current information , including on our YouTube channel.

Change color:


Available on request

Changing colors of Theme Configurator:

CCS files:

SCSS files:

Back office:

How to know the size of images and other elements in theme

You need to use the "Chrome dev tools".


- How can I show or hide the left column on a single page?

Select a page where you want to show a left column and save changes.


- How can I  hide a module on a single page?

  • You need to configure this module


 - How i change a categories in header top menu?

  • You need to configure the module "Top horizontal menu"

 -How do i disabled "Manufactures"?

  • You need to configure the module "Easy Carousels".

- There is no carousel manufacturers on home page. Why? 

  • You need to configure "Easy carousels" module. Look the section "Configuration module" subsection "Easy carousels"
- I added carousel of manufacturers using the module "Easy Carousels". But still there is no carousel manufacturers on home page. Why?
  • Perhaps there are not manufacurers at your shop. You need to add a manufacturers at you shop.  

- There is no carousel Related products on product page. Why? 

  • You need to configure "Easy carousels" module. Look the section "Configuration module" subsection "Easy carousels"

- How can I change the banners below the slider?

  • You need to configure the module "Custom banners" . Look a section "Configuration module" undersection "Custom banners".

- No filter on the category page. Why? 

You need to configure the module "Layered navigation block".  If there are no templates you need to create a filter template. 

Frontend of module:

Step 1:

Step 2:

Step 3:

We are a team of 5 people live in different cities and even countries, we have different knowledge and skills, attitudes, but we are united and work PrestaShop.

Together we most effectively use their strengths to make the best products, whether templates, modules or documentation. We also cooperate with other known freelancers and companies, some of which have the status of certified partners and all of them are recognized as excellent PrestaShop community experts.

We are working very hard, every day, until the entire job is done =)

But we also love to relax. Half of our team engaged PrestaShop over 5 years. We work at home, it makes the most comfortable and efficient workflow and build as quickly as possible ovtechat your soobeschniya.

Every month we produce a minimum of 1 and a template module. Constantly making improvements already made products. We have recently completely switched to only create their designs.

Therefore, our work is not so much about 20 templates and 15 modules (most of whom are not yet published) We have big plans for this Godi we want to become certified by the developer.  

When supported: If there are problems with the installation, if there is a problem with the modules, if you want to answer some simple questions. If your case does not fit this description then we can offer paid support.

What is Zen option ?

Zen option - an extension of support for the product sold on the trading floor of the PrestaShop Addons. It concerns only one product at a time and includes support and updates the corresponding product . Zen option includes two services :

  • free and unlimited support during the period covered by this option ;
  • big upgrade module .

Zen option is not only available at an attractive price at the time of purchase of the product , but can be purchased from the customer's account and after purchasing the product .

What does it include?

In Zen option includes the following :

  • issues relating to the use of the module / theme;
  • solving technical problems associated with the module / topic.
  • Option Zen ensures maximum response time is 3 working days

That does not include the option of Zen ?

  • customization and special development
  • installing the module / topic;
  • solution to the problems related to third party services , hosting , server and software PrestaShop.

Where can I sign up for the option of Zen ?

You can subscribe to Zen option at the time of purchasing the product directly from his client account to the " Support and Updates " tab .

In Zen Option included:

  • - issues relating to the use of a module or theme;
  • - solution of technical problems related to the module or theme;
  • - access to all updates module or theme.

In Zen Option does not include:

  • - customization and special development;
  • - perform installation and upgrade module or theme;
  • - solution to the problems related to third party services, hosting, server and software PrestaShop.